Privacy Policy
Last updated:
Kathleen Browne & Co. (ABN not yet listed) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Kathleen Browne & Co. provides life coaching and personal development services online, Australia-wide. Sessions are conducted via Zoom and Microsoft Teams.
If you have any questions about this policy, please contact us at [email protected].
2. Information We Collect
We may collect the following personal information when you use our website, book a session, or contact us:
• Your name, email address, and phone number • Information you provide in contact or booking forms • Payment information (processed securely via Stripe — we do not store card details) • Technical data such as IP address, browser type, and pages visited
3. How We Use Your Information
We use your personal information to:
• Provide and manage your coaching sessions • Process payments and send booking confirmations • Respond to your enquiries • Improve our website and services • Comply with legal obligations
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering services (such as Stripe for payment processing and Zoom/Microsoft Teams for session delivery), subject to confidentiality obligations.
We may also disclose your information where required by law or to protect the rights, property, or safety of Kathleen Browne & Co., our clients, or others.
5. Data Storage and Security
Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
6. Your Rights
Under the Australian Privacy Act, you have the right to:
• Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Make a complaint if you believe we have breached the APPs
To exercise these rights, please contact us at [email protected].
7. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some parts of the site may not function correctly as a result.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:
Kathleen Browne & Co. Email: [email protected] Online · Australia-wide